Notify the City

Have you seen someone in Kirkland living unhoused who could use help? If so, please let us know through the Our Kirkland app or portal using the “Homelessness Assistance and Response Team” topic.

Click here to go to the Our Kirkland Portal

The Our Kirkland Portal is your one-stop shop to report non-emergency issues, request services, and ask questions. Your Our Kirkland submission will be routed to the City’s Homelessness Assistance and Response Team (HART) for evaluation and action. For emergencies, please call 9-1-1.

What happens when I notify the City of someone living unhoused in need of help?

1. Submissions labeled “Homeless Assistance and Response Team” in Our Kirkland go directly to the City’s Homeless Outreach Coordinator.

2. Homeless Outreach staff gather information and evaluate the situation at the location listed in the submission.

3.Homeless Outreach staff build rapport and trust with the individuals to understand current needs and connect them with resources.

4. Next steps are determined with other staff on the City’s Homelessness Assistance and Response Team and with non-profit and regional partners.

5. If the Our Kirkland submission contains contact information, staff will confirm receipt and provide an opportunity to share additional information.